Frequently Asked Questions
Everything you need to know about your Matt Mathews experience.
How long will it take for my order to ship?
Standard orders are processed within 2-3 business days. Once shipped, domestic delivery typically takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5-7 business days of receipt.
Do you ship internationally?
Yes, Matt Mathews ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How can I track my package?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
How do I ensure I choose the right size?
Please refer to our comprehensive Size Guide located on each product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.